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Does online tutoring require the student to have special
equipment?
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<Top> |
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| The only equipment required is a
personal computer with minimum requirement of Pentium3, 550 mhz,
128 MB of RAM, 200 MB free hard disk space, CD Rom, and Internet
connection. We provide the rest of the tools to create a live
interactive learning experience. |
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Can I watch a demo
before starting? |
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| Please click “Click here for
demo” on our home page. You will be directed to our demo. Please
enter test as your username and password |
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How do I get started?
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| All you have to do is to
enroll/register your child with us. We will provide your child
with a login name and password. You will receive a web tool kit
from us; this includes light pen, whiteboard, headset and our
tech support team will assist you set it up. |
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If my child is enrolled in an online program, where do I go for
administrative assistance?
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<Top> |
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| You can go to our Educational
Director. She can answer any questions you have, discuss your
child’s progress, and help you schedule upcoming tutoring
sessions. Please call 866-993-2263 to reach our educational
director directly. |
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Can I use MAC computer? |
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| Yes, you can. Apple MAC Computer
will support the program and it is platform independent. |
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Do I need to be a
computer savvy? |
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| No you don’t. Our tool is
extremely easy to use. |
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Can I get a replacement if the web tool kit is defective?
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<Top> |
| Yes, you can. You will get a
replacement from us immediately. |
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How does the teacher know what is expected from my child in
his/her school classroom? |
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<Top> |
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| The teacher will have all the
relevant details of the child’s daily school progress. The
teacher would have your child’s school time table so that he/she
knows exactly what needs to be done. |
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What is the
qualification of the teachers? |
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| Minimum Qualification is M.Sc. |
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Do I have an option to change the teacher if I am not satisfied?
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<Top> |
| Yes you do. Let us know your
concerns and we will take immediate actions to replace your
teacher. |
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Do you tutor on weekends? |
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| Yes, we do. Weekends are the
time for kids to have holidays, and we will be more than happy
to assist them |
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How
does my child communicate with the teacher? |
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<Top> |
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| Your child can communicate with
the teacher using audio and video conferencing over the
Internet. They can talk, hear, see, and write to each other. We
will give you the web tools to smoothen this process, which
include headsets, whiteboards, and pen-mouse. For example, a
mathematical expression can be written down by the teacher just
what he/she does on a paper and the student can ask him by
writing on the whiteboard. |
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Can I talk to the teacher personally to get an update on my
child’s progress?
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<Top> |
| Yes you can. You can talk to the
teacher directly after every session to know how the child is
progressing and which avenues he/she needs attention. You will
also be sent a periodical progress card of the child. |
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Can I reschedule the
classes? |
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| Yes you can. Please inform us
beforehand so that we can reschedule the teacher. |
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Is it possible to carry on the tutoring sessions while we are
away from home?
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<Top> |
| Yes, it is possible. All you
have to do is carry your web-tools and our tech support will
help you set if needed. |
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What are my payment
options? |
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| You can pay by check, and credit
cards via PayPal. |
